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CRM System For Businesses

SenseBeat turns your ad spend into booked appointments by capturing every lead, replying in seconds and following up until they answer.

Works with the platforms you already run

Reply in a minute, or lose the lead.

SenseBeat CRM sends the first reply before your team even sees the enquiry.

100×more likely to qualify a lead when you respond within 5 minutes
391%higher conversion when the first reply lands within a minute
30%of ignored leads end up booking with a competitor instead
400%drop in conversion for every 10-minute delay in replying

Source: LeadAngel, speed-to-lead statistics.

Why SenseBeat

Less data entry. Better lead management.

No more updating spreadsheets by hand. SenseBeat saves every enquiry, logs every call and chat, so you always know who to follow up.

01.

Replies in seconds

WhatsApp · today 11:42 PM

Hi, how much is your package?
Hi! Our packages start from RM120. Want me to book a quick call for you? 11:42 PM ✓✓

Replies in seconds

Every WhatsApp, form and social enquiry gets an instant reply, 24/7, weekends included. No lead waits until Monday morning.

02.

Books while you work

Tomorrow's reminders

Confirm, Aina, 10:00 AM
24-hr reminder, Mr Tan
2-hr reminder, Priya, 2:30 PM

Books while you work

Auto-confirmations plus 24-hour and 2-hour reminders. Automatic confirmations and reminders mean fewer no-shows, without anyone chasing.

03.

Shows where every ringgit goes

Cost per booking · live

RM195 ▾ 46%

Shows where every ringgit goes

A live Meta + Google dashboard ties ad spend to actual bookings: CPL, ROAS and campaign comparisons updating in real time.

04.

Follows up so staff don't

Automations · this week

No-show re-engaged · 24 hrs
Review request sent · post-visit
Cold lead nudged · day 7

Follows up so staff don't

Missed call, cold lead, post-visit review: sequences fire on schedule. Set up your follow-up flows once, and your team just does a quick morning check.

What's inside

Set it up once. It works every day.

We connect your ads, WhatsApp and website forms. Then you set up your own automations, and SenseBeat CRM does the daily work: saving every enquiry, replying, reminding and reporting.

Pipeline / This week

Opportunity Funnel(Status change)
Sales Pipeline
Cumulative Next step conversion
New EnquiryRM208.75K
100.00%100.00%
ContactedRM163.36K
76.86%76.86%
Meeting BookedRM123.64K
57.02%74.19%
Meeting AttendedRM87.81K
38.84%68.12%
Quote SentRM65.02K
27.27%70.21%
Deal ConfirmedRM42.46K
18.18%66.67%
DeliveredRM25.71K
9.92%54.55%
WonRM25.71K
9.92%100.00%

Inbox / WhatsApp

A
AinaAuto-reply sent · 11:42 PM
replied in 4 sec
T
Mr TanNurture day 3 · brochure sent
sequence
P
Priya2-hr reminder scheduled
reminder
H
HafizBroadcast · Merdeka promo opt-in
broadcast
Hi Aina! We have 10:00 AM or 4:30 PM tomorrow. Which works better? 11:42 PM ✓✓

Ads / Live overview

Spend · AugRM8,014
Bookings41
Cost / bookingRM195

Meta campaigns: cost per booking trending down 46% this quarter

Flow / Appointment reminders

Booking confirmedWhatsApp · instant
24-hour remindersent 9:00 AM · opened
2-hour reminderscheduled 12:30 PM
Google review requestfires after visit

What clients say

Businesses that stopped chasing leads by hand.

From single-outlet businesses to multi-branch teams: what changes in the first 60 to 90 days.

"47 leads came in and we used to book 22. Same ads, same budget, and now it's 41 consultations a month. The reply goes out before we even pick up the phone."
A
Aesthetic clinic ownerBangsar, Kuala Lumpur
"No-shows went from 24% to 9% across three branches. It's the reminders: 24 hours before, 2 hours before, every single time."
D
Dental group directorPJ · Cheras · Shah Alam
"I finally know which campaign fills the chairs. Cost per booking dropped from RM364 to RM195 without touching the budget."
M
Marketing managerSkin clinic, Kuala Lumpur
"Monthly reporting used to take a day and a half across our branches. Now I open one link. Fifteen minutes, done."
O
Operations leadDental group, Klang Valley
"Front desk checks the dashboard for ten minutes each morning. Everything else, the replies, reminders and follow-ups, already happened overnight."
C
Clinic managerGP practice, Petaling Jaya

Pricing

One system. One monthly price.

Stop paying for separate apps to manage leads, WhatsApp and reports. SenseBeat does it all for RM300 a month for 3 users, billed straight to your card.

Free demo

No card. No commitment.

RM0

See how SenseBeat would handle your leads before you decide.

  • 30-minute walkthrough on Google Meet
  • Your current lead flow mapped into a SenseBeat pipeline
  • WhatsApp auto-reply and follow-up shown working
  • Cost comparison against Excel and the tools you pay for now
Book a free demo

Enterprise & groups

Multi-branch businesses and groups.

Custom

Unified visibility across branches, plus the paperwork your board will ask for.

  • Multi-branch pipelines and lead routing
  • Unified WhatsApp inbox, all outlets
  • Role-based access and audit trail
  • Board-ready reporting
  • Signed DPA for your legal team
  • Vendor registration and formal proposal
  • Security assessment support
Talk to us

Add-ons: additional WhatsApp number RM100/mo · 500-message WhatsApp blast RM250 · 500-email blast RM100

How it works

Live in 7–14 business days.
We set up the system for you.

Day 1 / Connect your accounts

Meta AdsConnected
Google AdsConnected
WhatsApp APIConnected
GA4 & PixelConnected
Google CalendarConnected
Contact listUploading…

Build / We set up your system

Workspace brandedyour logo and colours
Dashboard connectedMeta + Google live
Pipeline configuredbuilt around how you sell
WhatsApp flow testedKKLIU-safe templates, opt-in checked

Go live / Training and handover

Team trainingHands-on session
Handover docDelivered
Live supportFirst month

Live in 7–14 business days, then one month of live support from our team.

What we need from you

  • Business identityBusiness name, address, phone number, logo (transparent PNG), brand colours (hex codes), business email (domain-based preferred)
  • Account accessMeta Ads account, Google Ads account, WhatsApp Business plan
  • Existing dataLead/contact list (CSV), existing customer list, any previous CRM exports, email list with consent records

Timeline (business days)

  1. Day 0–1
    Kickoff

    Kickoff discussion; client provides ad account access, contact list and WhatsApp Business details

  2. Day 3–5
    Reporting & CRM

    Ad accounts connected and dashboard built; CRM pipeline configured and contacts imported

  3. Day 6
    WhatsApp

    WhatsApp Business connected to the platform; opt-in/opt-out tested

  4. Day 7–14
    Review & Go Live

    Walkthrough session with the team, sign-off and handover

FAQ

Questions, answered.

Still deciding?

Is my customer data safe with SenseBeat?

SenseBeat is built and supported by MYSense Sdn Bhd, a Malaysian-registered company compliant with PDPA 2010 and the 2024 amendments. We handle lead and customer contact data only (name, contact, enquiry source), and we provide a signed Data Processing Agreement on request.

Will my team actually use it?

Our team sets up the system and runs a hands-on training session with your staff, so they're confident building their own follow-ups. Day to day, it's a 10-minute morning check of one dashboard, and support is one tap away on the in-app support button.

We already use spreadsheets or another system.

SenseBeat sits on top of what you have. It connects to most tools via webhook and Zapier, and it doesn't replace your existing business system. Bring your current costs to the demo: most businesses find they pay more across separate tools than SenseBeat costs.

How fast can we go live?

7 to 14 business days from kickoff. You share your business details, account access and contact lists; we set up the system, test it, train your team and hand over.

Is the messaging KKLIU-compliant?

Yes. Every automated template for healthcare clients is reviewed against KKLIU advertising guidelines before deployment, and broadcasts use explicit opt-in consent flows, so they're MMC-safe by default.

Does it fit my industry?

Yes. SenseBeat works for any business that gets leads from ads, WhatsApp, social media or website forms. We map the pipeline to your own sales steps.

Integrations

Your leads are everywhere. Bring them into one place.

Facebook, Instagram, WhatsApp, Google, TikTok: SenseBeat pulls every enquiry into one list, so nothing gets missed while your team switches between apps.

Meta Facebook Instagram Messenger WhatsApp Business Google Ads Google Analytics 4 Google Tag Manager Google Calendar Google Forms Google Sheets Gmail TikTok Ads Zapier WordPress Website chat widget

Also connects: MyCLNQ · Clinic+ · custom HIS via webhook · SMS gateway · email (SMTP/Gmail). Don't see your system? We wire it in through webhooks and Zapier.

Stop the leak.
Start booking.

Live in 7–14 business days, fully set up by our team.

Book my demo now